Privacy Policy

Our Commitment to Your Privacy and Data Security

We understand that privacy policies aren’t the most exciting read—but they are important. This document explains how EONIX IT collects, uses, stores, and protects your information, and how seriously we take your privacy.

EONIX IT is committed to safeguarding your personal data and handling it responsibly. We follow applicable privacy laws and principles to ensure transparency, fairness, and security in how information is managed.

Our Privacy Principles

At EONIX IT:

  • We collect personal information only when it is genuinely required to deliver our services.

  • We do not sell, rent, or misuse your personal data.

  • We share information only when legally required, operationally necessary, or to protect our rights.

  • We retain personal data only for as long as it is needed for service delivery or legal obligations.

  • We apply strong technical and organisational safeguards to protect your information.

Information We Collect

Information Collected Automatically

When you visit our website, certain non-identifying data may be collected automatically, such as:

  • Browser type and version

  • Device and operating system

  • Language preferences

  • Referring pages

  • Date, time, and duration of visits

This information helps us understand how visitors interact with our website and allows us to improve performance, usability, and content. Aggregated data may occasionally be used for analytics or reporting purposes.

We may also collect technical identifiers such as IP addresses for security, diagnostics, and service optimisation.

Information You Provide Voluntarily

You may choose to provide personal information when you:

  • Fill out a contact or enquiry form

  • Subscribe to updates or newsletters

  • Request a service or proposal

  • Communicate with our team

  • Provide feedback or participate in surveys

This information may include your name, email address, phone number, company details, billing information, or any other data you choose to share with us.

How We Use Your Information

Information collected by EONIX IT may be used to:

  • Deliver and manage our services

  • Respond to enquiries and support requests

  • Share updates, insights, or service-related communications

  • Improve our offerings and user experience

  • Conduct internal analysis and business operations

  • Comply with legal or regulatory requirements

We may contact you via email, phone, SMS, or other communication channels relevant to our engagement.

Sharing and Disclosure of Information

Your personal information may be shared only when necessary, including with:

  • Internal team members and authorised staff

  • Trusted service providers, partners, or contractors involved in delivering our services

  • Professional advisers such as legal, financial, or technical consultants

We may also disclose information where required to comply with laws, regulations, court orders, or lawful requests from authorities.

In certain situations, information may be used to protect the legal rights, intellectual property, security, or safety of EONIX IT, our clients, or third parties.

International Data Handling

Depending on service requirements, information may be stored or processed in systems or locations outside your country. We take reasonable steps to ensure that any overseas data handling meets appropriate privacy and security standards.

Business Transitions

In the event of a business restructuring, merger, acquisition, or asset transfer, user information may be transferred as part of the business process, subject to confidentiality obligations and applicable laws.

Your Consent

By interacting with EONIX IT or providing your personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

Where personal data is shared with third parties, we take reasonable steps to ensure they handle it responsibly and in line with privacy expectations.

Data Security

EONIX IT employs appropriate physical, digital, and administrative safeguards to protect your information from:

  • Unauthorised access

  • Misuse or interference

  • Loss or alteration

  • Unlawful disclosure

While we take security seriously, no data transmission over the internet can be guaranteed as 100% secure. Any information you send to us is done at your own risk.

Accessing and Updating Your Information

You may request access to the personal information we hold about you or ask for corrections if you believe it is inaccurate, outdated, or incomplete. Requests may be subject to verification and, in some cases, a reasonable administrative fee.

We reserve the right to deny access in situations permitted under applicable privacy laws.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in legal requirements, technology, or our practices. Any updates will take effect immediately upon being published on our website. We encourage you to review this page from time to time.

Cookies Policy

Simple, Secure, and User-Controlled

Our website may use cookies to enhance functionality, analyse traffic, and improve user experience.

Cookies are small data files stored on your device that help websites recognise returning visitors and remember preferences. They do not harm your device or access personal files.

You can choose to disable cookies through your browser settings; however, doing so may affect certain features or functionality of our website.

We may also use cookies in connection with third-party services (such as analytics or advertising platforms) to display relevant content or measure campaign performance.

Our website may contain links to third-party websites for your convenience. EONIX IT is not responsible for the privacy practices or content of external sites. We recommend reviewing their privacy policies before sharing personal information.

Contact Us

If you have any questions about this Privacy Policy, your data, or how we handle information, please contact our team through our official communication channels.